When you’re searching for a trusted dealership in Hancock County, West Virginia, you don’t need promises—you need proof. RC Auto Group, Hancock County’s only locally owned new car dealer, has earned the trust of 500+ customers across the tri-state area through exceptional service, transparent pricing, and a team that genuinely cares. With 90% of customers recommending us and 5-star reviews praising everything from our service department to our sales team, here’s why your neighbors choose RC Auto.
Located at 845 Washington St, Newell, WV 26050, we serve customers from Weirton, Chester, and New Cumberland in West Virginia; East Liverpool, Wellsville, and Toronto in Ohio; and Beaver Falls, Midland, and Industry in Pennsylvania. Call us at (304) 387-3100 or explore our new Jeep, RAM, Dodge, and Chrysler inventory and quality used vehicles online.
Unlike corporate chain dealerships, RC Auto is Hancock County’s only locally owned new car dealer. That means when you work with us, you’re supporting your community—and you get the personal attention that comes with a family-run business. Our owner, Rich, is actively involved in every aspect of the dealership, from sales to service, ensuring you receive the best experience possible.
“The entire team at RC Auto was absolutely amazing. Sebastian my sales guy was outstanding. Rich the owner is very hands on as well. The two of them together are amazing and were able to close the deal effortlessly. The detail team did a phenomenal job on making sure my new Jeep was perfect. I can’t thank you all enough for such a wonderful experience. You all are really top notch!” — K Mercer
Rich’s hands-on approach means every customer gets direct access to leadership when needed. As Robby Orr, who purchased a 2020 RAM 1500, shared:
“Rich and Shawn were the dealers I dealt with and they were great. Rich is actually the owner. I bought it on a Friday and had a fog light burn out that weekend. Shawn called me the following Monday to ask how the truck was doing and I said it was great and mentioned the fog lamp and he told me to bring it back down and they fixed it very quickly and had me out of there. I highly recommend this dealer. I’m a local guy and I’m always hearing good things about RC both the service dept and the price that ppl get on their vehicles.” — Robby Orr
This is what locally owned means: when something needs attention, the owner ensures it’s handled immediately. No corporate red tape, no runaround—just honest service.
RC Auto’s service department has earned a reputation across the tri-state area for fast, knowledgeable, and honest work. Whether you need routine maintenance for your Jeep Wrangler or urgent repairs, our team prioritizes getting you back on the road without wasting your time.
“Very pleased. They make you feel right at home. Don’t have to sit and wait all day to have a service done. Very knowledgeable. They did a great job. Thank you.” — Robert Polen
“First rate service department! Great service every time!” — Michelle Estadt
“I’ve always had wonderful service and use newell dealership for all of my jeeps needs. Great place.” — Tonya Evans
Our service team, including Gary, goes above and beyond to solve problems quickly and correctly. Kimberly Bise summed it up perfectly:
“Fantastic Service!!! Awesome People!!! Thank you, Gary! You’re an awesome mechanic!✨️” — Kimberly Bise
Deena Johnston echoed that sentiment after bringing her truck in for an oil change:
“Service team went above and beyond when attending to my truck. My experience when purchasing the truck was great the whole team was knowledgeable and friendly! When I took it in for the oil change the service team really went above regular customer service and very knowledgeable and honest (which is hard to find) did everything they could to help me out. I would recommend the service center for all vehicle maintenance needs and RC Chrysler Dodge Jeep Ram team if ur looking for new vehicle!!” — Deena Johnston
Even when a job falls outside our typical scope, we find solutions. Rick Titus needed a new mirror for his car—fast. Here’s what happened:
“Called Friday about getting a new mirror for my car. They found one and had it in on Saturday morning. They got it installed for me that day. Color matched perfectly and did not need paint. They don’t do autobody, but accommodated me on replacing the mirror.” — Rick Titus
This is the difference between a dealership that sees you as a transaction and one that treats you like a neighbor. Need service? Schedule your appointment today and experience the RC Auto difference with free WiFi, shuttle service, and rental options available.
Buying a vehicle should be straightforward, not stressful. Our sales team—including Steve Harrington, Sebastian, Shawn, and Doug—focuses on honest communication, no-pressure negotiations, and finding the right vehicle for your needs and budget.
“Met with Steve Harrington to ‘look into options’ absolute BEST dealership experience I’ve ever had! I honestly didn’t think I would ever have the opportunity to purchase a new vehicle, and he absolutely made it happen. Thank you ALL for all your efforts and time.” — JoAnn Merriman
“They went above and beyond getting me the truck I wanted! Got a great deal and will return for my next car in a few months! Salesman Steve is the most friendliest and honest salesman I have ever done business with! I will buy every ride from him!!” — Rita McCauley
“We had the pleasure of dealing with Sebastian. He made our experience easy, non-stressful, and was very down to Earth all while being extremely professional. Even with an unknown ‘hiccup’ with our trade in, that honestly shocked me, he handled the situation like a pro and made us feel very comfortable with our buying process. He was busy dealing with other customers, his boss, the bank, and us. Not once did we feel like we were not a priority. We would like to thank the RC Group and especially Sebastian for helping me get my dream truck!” — William Galbraith
Melissa Whear needed a reliable vehicle for her family. Here’s how RC Auto made it happen:
“I needed a vehicle that was newer and more reliable for me and my family. I searched online at vehicles nearby and seen a Chevy Traverse at RC that I absolutely fell in love with. I call the dealership. It was very easy getting in to test drive it. I loved it even more after the test drive! The dealership was pretty busy getting people vehicles. I don’t think a person left without a vehicle. It was very easy getting approved. NO MONEY DOWN was my favorite part lol.” — Melissa Whear
Ralph Galeoti had a similar experience when purchasing his 2025 Dodge Ram:
“I recently purchased a brand-new 2025 Dodge Ram from RC Auto Group, and the entire experience was outstanding from start to finish. The team was professional, knowledgeable, and genuinely focused on making sure I got exactly what I wanted. There was no pressure, just honest answers and great communication throughout the process. They made buying a new truck smooth and stress-free, handled everything efficiently, and kept me informed every step of the way. The vehicle was spotless, perfectly prepped, and exactly as promised. I couldn’t be happier with my new Ram—it’s an absolute beast! If you’re looking for a dealership that values integrity, customer service, and quality vehicles, RC Auto Group is the place to go. I highly recommend them and will definitely be back for future purchases.” — Ralph Galeoti
Ready to experience transparent, pressure-free car buying? Browse our new inventory or explore quality used vehicles online, then call (304) 387-3100 to schedule your test drive.
At RC Auto, we don’t just sell vehicles—we help families find reliable transportation that fits their lives. Recently, Janelle Hazel and Cory Plunkett found their perfect Grand Cherokee, joining hundreds of satisfied tri-state families who trust us for their automotive needs.
Whether you’re a first-time buyer like JoAnn Merriman, a local business owner like Robby Orr, or a family searching for the right SUV like Janelle and Cory, RC Auto treats every customer with the same care and respect.
See more customer stories and photos on our Customer Testimonials page, and consider leaving your own review after your experience with us.
Yes. With 90% of customers recommending us and 500+ five-star reviews across Google, Facebook, and other platforms, RC Auto has earned a reputation for honesty, quality service, and transparent pricing. As Hancock County’s only locally owned new car dealer, we’re deeply invested in our community’s trust.
Unlike many dealerships, RC Auto prioritizes efficient service. As Robert Polen noted, “Don’t have to sit and wait all day to have a service done.” For longer jobs, we offer shuttle service and rental vehicles to keep you moving.
Yes. We work with multiple lenders to find financing solutions that fit your budget, including no-money-down options for qualified buyers. Melissa Whear said it best: “It was very easy getting approved. NO MONEY DOWN was my favorite part lol.”
RC Auto’s service department and ownership team ensure you’re taken care of long after the sale. Robby Orr’s fog light burned out the weekend after his purchase—Shawn called him Monday morning, and the team fixed it immediately. That’s the RC Auto commitment.
Absolutely. We believe in transparent, upfront pricing with no hidden fees or bait-and-switch tactics. Ralph Galeoti praised our approach: “There was no pressure, just honest answers and great communication throughout the process.”
Hancock County’s only locally owned new car dealer isn’t just a slogan—it’s a promise. When you choose RC Auto Group, you’re choosing a team led by owner Rich, serviced by experts like Gary, and guided by sales professionals like Steve, Sebastian, Shawn, and Doug who genuinely care about your experience.
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Where Our Only Focus is You. Visit RC Auto Group today and discover why 90% of Hancock County recommends us.
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