About Us
About RC Auto Group: Family-Owned, Community-Driven Excellence in Newell, WV
More than a dealership—we’re your neighbors. Founded by Richard Fagley and powered by local expertise, RC Auto Group delivers honest deals, rigorous vehicle inspections, and the kind of service that only comes from people who live and work in the Ohio Valley.
Our Story: Built on Trust, Rooted in Community
In 2024, Richard “Rich” Fagley saw an opportunity to transform automotive retail in the Ohio Valley. Tired of seeing neighbors drive hours for fair pricing and transparent service, he acquired what was formerly Hancock County Dodge and reimagined it as RC Auto Group—a family-owned dealership where every handshake means something.
We kept every team member from the previous operation because we believe in continuity, local expertise, and the power of relationships. Our technicians know the roads you drive—from the steep hills around East Liverpool to the winter freeze that hits Washington Street. Our sales team understands that a vehicle purchase isn’t just a transaction; it’s an investment in your family’s safety, your work capabilities, and your daily freedom.
We’re not a corporate machine running algorithms. We’re your neighbors who shop at the same stores, support local kids’ sports, contribute to the animal shelter, and show up when floods hit. That’s the RC Difference: Family values, real horsepower, zero games.
Visit us at 845 Washington St, Newell, WV 26050 or call Sales at 304-714-2632.
Why RC Auto Group?
172-Point Inspection Standard
Every pre-owned vehicle undergoes our comprehensive 172-point inspection process. We don’t just check the basics—we verify safety systems, powertrain integrity, fluid conditions, brake performance, and structural soundness to ensure your vehicle can handle Ohio Valley winters and Appalachian terrain.
No-Games Pricing
Our pricing is transparent, competitive, and free from hidden fees. We apply manufacturer incentives directly to your purchase, provide honest trade-in appraisals, and respect your time by keeping negotiations straightforward. What you see is what you get.
Stellantis Brand Expertise
As an authorized Chrysler, Dodge, Jeep, and Ram dealership, we specialize in vehicles engineered for real-world demands—4×4 systems for snow, towing capacity for work, and durability for daily use. Our manufacturer-trained technicians use genuine OEM parts to maintain your vehicle’s integrity.
Community Membership
We sponsor local youth athletics, contribute to regional nonprofits, and participate in community events because Newell isn’t just where we work—it’s where we live. Our success is tied to the prosperity of the Ohio Valley, and we invest accordingly.
What Our Customers Say
Real reviews from verified customers across DealerRater, Cars.com, Carfax, and Google—because reputation isn’t manufactured, it’s earned.
| Customer | Review | Rating | Source |
|---|---|---|---|
| Jamie’s Service Customer | “My service advisor Jamie was amazing! She was friendly, knowledgeable and kept me updated every step of the way! I really value communication and hers was top tier! I have purchased 6 Chrysler vehicles in the past four years—her service made me want to continue to do business with this dealership.” | ⭐⭐⭐⭐⭐ | DealerRater |
| Gary’s Service Team Client | “Gary and his staff in the service department always do an outstanding job! I highly recommend this dealership. The service department has treated me very well—easy to get the car serviced and the sales people are very friendly when I come by.” | ⭐⭐⭐⭐⭐ | Cars.com |
| Jeep Owner | “We always receive excellent service with any of our needs concerning our Jeep. The staff is very friendly and welcoming and the physical building is first rate. Gary is awesome—always makes sure you understand what’s going on with your vehicle.” | ⭐⭐⭐⭐⭐ | Cars.com |
| Mitsubishi Service Client | “Service department did an amazing job as usual. My Mitsubishi is running better and smoother. The service employees are very nice and efficient! They checked out my car and topped my fluids.” | ⭐⭐⭐⭐⭐ | Cars.com / Carfax |
| Professional Service Customer | “Very good and professional dealership with great customer service and I will definitely come back! Did everything as expected and detailed my car inside and out while it was there—beautiful job!” | ⭐⭐⭐⭐⭐ | Cars.com |
| Priority Service Client | “The people are always very nice and respectful, always try to get any problems I have taken care of quickly. Gary makes you the top priority when you come in for service.” | ⭐⭐⭐⭐⭐ | DealerRater / Cars.com |
Our Commitment to Excellence
Factory-Trained Technicians
Our service team receives ongoing manufacturer training on Stellantis platforms, ensuring your Jeep, Ram, Dodge, or Chrysler receives expert care using genuine OEM parts and diagnostic equipment.
Customer-First Philosophy
Owner Rich Fagley built RC Auto Group on a single principle: “You’re our only focus from the time you walk in until the time you leave.” No pressure, no runaround—just honest conversations and fair solutions.
Local Expertise
We understand Ohio Valley driving conditions—winter snow and ice, summer humidity, pothole-heavy roads, and the demands of rural work vehicles. Our recommendations are based on real-world experience, not corporate scripts.
Our Services
🚗 New Vehicle Sales
Explore the latest Jeep Wrangler, Ram 1500, Dodge Durango, and Chrysler Pacifica models. Browse New Inventory →
🔍 Pre-Owned Vehicles
Over 40 inspected used vehicles priced for every budget, including options under $20K. View Used Inventory →
🔧 Service & Maintenance
Factory-trained technicians, genuine parts, free WiFi, loaner vehicles, and shuttle service. Schedule Service →
⚙️ Parts & Accessories
OEM parts with pre-approval financing available for services and accessories. Order Parts →
💰 Flexible Financing
Transparent financing for all credit profiles with straightforward terms. Get Pre-Approved →
🎁 Manufacturer Incentives
Active rebates and promotions applied directly to reduce your purchase cost. View Current Incentives →
Experience the RC Auto Group Difference
Open Monday through Saturday. Stop by for a no-pressure conversation about your vehicle needs.
📍 845 Washington St, Newell, WV 26050 – Get Directions
“We focus solely on the customer at all times. Here at RC Auto Group, you’re gonna be our only focus.” — Rich Fagley, Owner
